Shipping information:

Orders placed before 2 p.m. EST are normally processed the same business day. Orders placed after 2 p.m. will be processed the next business day. Most orders ship within 1-3 days. Free shipping offers usually ship via 1st class mail and take 5-7 business days. Please contact us if you have quicker shipping needs. If you have any questions about availability or need an express order please call us at 1-888-722-2122.

Refund, Returns and Cancellation Policies:

Everything you purchase from elitemedical.com is fully guaranteed. Look your order over, and if not completely satisfied, we will exchange or return the item for a full refund within 20 days of receipt of the order. We cannot accept returns of opened boxes or personal hygiene items. Compression stockings are personal hygiene items. Special orders may be subject to a 25% restocking fee. For a return authorization number, or for information on manufacturer warrantees, or any questions you may have, please call us at 1-888-722-2122. No refunds will be accepted without the return authorization number on the outside of the shipping box. All returns must be in the original undamaged packaging material.